Design Drawings and Shop Drawings will be provided according to your job site and your requirements.
2. Production Management:
Our production are excally done as per shop drawings with stict Quality Inspection. Progress will be updated to you from time to time.
3. Shipping Arrangement:
We accept EXW, CIF, FOB. Door to door service is availble if required.
4. Installtion Service (if required):
An installtion guidance will be provided. There will be no welding work and with only mechanical fastenings or extra-light structural glass or with laser-shaped stainless steel panels, and wrought iron. We will also have trial assembly in our factory to make sure eveything has done properly. If you require, we can also sent people to your job site for installation.
5. Excellent after-sales service
Whenever you need, we'll provide you our professional team to solve the issues you are facing. We also visit some of our clients every year to gather client's feedbacks. The photos below were taken when we went to Cayman and Maldives.
No matter you are a builder, real estate developer or a house owner, Prima is devoted to providing One Stop Building Material service including kitchen cabinet, wardrobe & closet, bathroom vanity, balustrade and staircase. Rather than contacting with many suppliers at the same time, working with a reliable one stop building material supplier will save you lots of time and money. With over 7 years building material industry experience and invested 5 different production lines, you will be extremely free from select different supplier by working with us.
Q1: How to place an order?
A1: 1. Inquiry (Measurement, Material, Color selection, etc);
2. Drawing confirmation;
3. PI confirmation;
4. Deposit payment;
6. Balance payment;
7. Delivery arrangement.
Q2: How long does it take from the time I order until they are delivered?
A2: Delivery times depend on the products purchased, as well as their final destination. Nomrally it will take around 35 days for fabrication.
Q3: Should I feel comfortable odering products over the Internet?
A3: Many people are concerned about ordering products online. We strive to make the process as easy as possible for all our customers. We only carry the highest quality products and we stand behind everything we sell.
Q4: How to install the Railings?
A4: 1. Find out each part of the railings which has been separately packed in one box and is well indicated by lable;
2. Follow the installation steps on the manual books we provided;
3. Our after-sales service team will answer any questions you may have.
Q5: How to pack up?
A5: Fully assembled or flat pack.
Q6: Is it available to get your small sample by free?